It is our sincere hope at Audi Canada that what is now apurely digital relationship will evolve into a more personal one. Arelationship built on trust. Our policy on privacy is simple and unwavering. Should you have other questions or concerns about this privacypolicy, please email us at:auditalk@audi.com
Your privacy is important to us. To betterprotect your privacy we provide this Privacy Policy, which explains ourinformation practices and the choices you can make about the way yourinformation is collected and used. To make this Privacy Policy easy to find, wemake it available on our homepage and at every point where personallyidentifiable data may be requested on audi.ca.[JC1]
This Privacy Policy applies to allinformation collected by Audi Canada. We may collect your personal information atdifferent times, including on this website, at special events, through customersurveys, and through our Customer Relations department.
The types of personal information collectedmay include:
When you: (i) purchase your vehicle from anauthorized dealer; or (ii) finance your purchase or lease a vehicle through VWCredit Canada, Inc. d/b/a Audi Finance (“Audi Finance”), we will collectinformation from the dealer and/or Audi Finance regarding your purchase for ourowner database, including for warranty and product campaign –updating purposesand to include you in customer service surveys. Your purchase, finance andlease transactions will be subject to additional terms regarding your personalinformation provided in connection with such transactions, and its use by us, AudiFinance and our dealers.
We use the personal information you providefor the purposes that we identify when we ask you to provide the information,including the following:
We may use non-identifying and aggregateinformation derived from your personal information to better understand ourcustomers’ purchase and product/service preferences, through statisticalanalyses and studies.
When your personal information is no longerrequired to fulfill the purpose for which it was collected, it will bedestroyed, erased, or made anonymous, provided there are no legal requirementsfor its continued retention. Our systematic practices for information andrecords retention and destruction apply to personal information.
For the purposes outlined above, we may shareyour personal information with Audi Finance and with our authorizeddealers. Unless you request us not to doso, you agree that we may use and disclose your personal information to AudiFinance and our authorized dealers for the purposes of selectively includingyou in advertising and marketing campaigns related to Audi Canada, Audi Financeor our authorized dealers and their products and services. If you would prefer that we not use yourpersonal information for such advertising or marketing campaigns, pleasecontact us in any of the ways described below under the heading “How to ContactUs”.
Your personal information may be transferredto third party service providers that we use to assist in managing andprocessing your personal information for the purposes identified above. Ourthird party service providers are required to use, maintain and disclose yourpersonal information only in accordance with our instructions to them and onlyon our behalf.
When you purchase a vehicle equipped with atrial subscription to SiriusXM Satellite Radio, we will share your personalinformation with Sirius XM Canada Inc. in order to complete the serviceactivation.
We will never sell your personal informationto any other company, or disclose it to any other entities, except with either,your prior consent, or as may be required or permitted by law.
Your personal information may be stored onservers located outside of Canada (including the United States) or transferredoutside of Canada for processing. Please note that the privacy laws in suchjurisdictions differ from Canadian privacy laws and are subject to disclosurepursuant to the laws of those countries, and in some jurisdictions yourpersonal information may be accessed by law enforcement authorities or thecourts.
We will only send email, text or otherelectronic messages to you if you have an existing vehicle warranty, otherextended coverage or some other form of existing business relationship with usor have asked for or otherwise expressly agreed to receive emails, texts orother electronic messages from us. Any electronic message that you receive fromus will identify us as the sender, enable you to contact us directly andprovide for a means of unsubscribing from further electronic messages.
"Cookies" are small items of datathat some websites either write to your hard drive upon your visit to theirsite(s) or store in the browser. These data files contain information the sitecan use to organize the pages you have visited on a particular website. Some ofour websites may use "cookie" technology to measure site activity andsave site preferences. In this way, we can deliver tailor-made informationsuiting your personal interests upon your next visit to our site(s). Our use of"cookie" technology is, thus, to provide you with a moreindividualized delivery of information and an optimal viewing experience.
Web pages, emails and mobile apps may containa small transparent image file or line of code to record how you interact withthem. They are often used in conjunction with web browser cookies (or theunique identifier of your mobile device) and they are used to help us to betteranalyze and improve our services. For example, these technologies may trackwhich web pages you visit or which elements of a page you viewed, when and forhow long, whether you viewed and/or clicked on an advertisement on a site orwhether you opened or clicked on marketing emails sent to you. When corresponding with you via HTML capableemail, we may use "format sensing" technology, which allows pixeltags to let us know whether you received and opened our e-mail.
This business uses SimplePart, LLC as a Service Provider to build and maintain our parts website. For a privacy policy regarding the use of consumer data, please refer to our main website’s privacy policies page.